Average Reviews:
(More customer reviews)I bought this to save myself a bit of money, but it hasn't really done that. It worked flawlessly for about a year (I purchased it in 2008) but then the thermocouple went out. In addition, the electric igniter also went out (which I didn't even know was possible) so that once the thermocouple was replaced it was not possible to re-light it. I could not find a part number for the igniter, and emailed the company to see if they could help me with it. They responded 5 business days later with a part number (and news that pretty much the only thing covered by warranty is the tank against leaks), by which point I had already bought an aftermarket igniter that would do the job, but just hangs limply off the side of it by the lead wire. It worked flawlessly again for about 8 months, then the thermocouple went out again. I replaced it again -the aftermarket igniter is still working. And another ~1 year later the thermocouple went out yet again. I don't know if there is a design flaw in this specific model but having to replace the thermocouple once a year doesn't seem like a reasonable trade to save a hundred bucks over buying a better brand that might warranty the defective parts or offer a solution if a design flaw causes a part to fail repeatedly.
I certainly won't buy another Reliance product.
Click Here to see more reviews about: Reliance 6 40 GORT 606 Series 40 Gallon Natural Gas Water Heater
40 Gallon, Natural Gas Water Heater, 35,500 BTU's, 1' Insulation, First Hour Rating 68, 36 GPH At 90 Degrees, Rise, For Installations From Sea Level To 10,100', R-Value 8.00, EF.59, Draft Diverter Outlet Size 3' With Integrated Adapter For 4' Vent Option, Factory Installed T & P Valve, Next Generation FVIR Approved, Stainless Steel Flame Arrestor, Standard Thermocouple For Replacement Air Intake Surrounds The Entire Base Of Heater, Door Mounted Manual Reset TCO, Unit Dimensions 61-3/4' Height x 18' Diameter, 6 Year Tank & Parts Warranty, Not For Use In Mobile /Manufactured Homes.
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