Average Reviews:
(More customer reviews)Our water heater (30-gallon) went out (started leaking) mid-week... I called our plumbing contractor to see if we could install a tankless unit. He said it would take a few days to get one, but we got it by Saturday (struggled through with cold showers). Anyway, after he arrived with the Navien NR-240, I jumped right online to check them out... and saw some "skeptical" reviews, and was hesitant... but needed hot water, so I let him continue the install. I mentioned what I saw about 1" gas line minimum, new gas meter, etc. ALL NONSENSE. The unit only has a 3/4" input anyway. We only have a 3/4" to our house. Our unit works FINE with our 3/4" main gas line, and we also have forced-air heating, gas dryer, and stove... ALL work just fine. The facts: The heater does take a "little" longer to get the HOT water to the faucet if you have low-flow outlets like we do (you need 1/2 GPM minimum to start it up)... but once it gets there (less than a minute for the LONG run to our shower) it will not run out--EVER... you can take a 6-hour long shower if you want to... AND, everyone else can be running hot water also... you can't over-draw this unit... wow! Cons: If you use the kitchen sink to rinse something off, and turn on the single-handle faucet like we have, you most likely turn it on where it also calls for hot water... but the hot water won't get to you before you are finished rinsing your item off... you can hear the operating fan come on (which uses some energy). That is about it for CONS. The exhaust up to the roof is PLASTIC! This thing is SO efficient, the air coming out of it is barely warm. ALL of the energy goes into heating the water. I never yell at my wife for using all the hot water up anymore... peace in the household!
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