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I love this washer! I did a lot of research on front loaders and chose this model over other LG's because it had the features I wanted and was significantly lower in price than similar models. So far I'm very pleased with this machine, which was rated a CR best buy. It was on sale at a local large chain home improvement store, and it qualified for our state's highest Energy Star rebate. We've had none of the problems that I had read about front loaders in the past--no excessive vibration on a wood frame floor, no water hammer noise, no odor, and the low water usage works fine. This machine has the features of similar models (other than the steam washers) except for the internal water heater/sanitize cycle, which I didn't need. It is very easy to use, easy to add options such as extra water or an additional rinse, and easy to change the wash/rinse temps, soil level, spin speed, etc. of the pre-set cycles. It has a stain cycle which I've not needed to use yet. You can also customize a cycle with your favorite options and save it. It holds a lot of clothes, gets them very clean, and is quiet. I thought our clothes were clean with the old washer, but this one cleans better, removing lots of what I had thought were permanent stains. I have yet to load it to capacity; our loads usually show only 2 of 4 possible bars. A queen blanket and lightweight coverlet and a couple of bath towels also filled it only about halfway. The cycles run longer than my old top loader, as all front loaders do. Most cycles are running between 53-73 minutes. (In my original review I had erroneously said 113 minutes; it was actually 1 hour 13 minutes, or 73 minutes.) It also has a quick wash cycle for lightly soiled items. Uses very little HE detergent and a tiny amount of bleach (I use 1 tablespoon of Charlie's Soap powdered detergent) because it uses so little water. We would recommend this washer to anyone. The matching gas dryer works very well, too. I wanted the pedestals but didn't want to pay the outrageous price for them. I've found that sitting on a stepstool or chair to unload the machines works fine for me, so I don't miss the pedestals.
Although this washer has a hot water wash option, and hot water does go into the machine, there is such a small amount of water circulating through room temperature clothes and a huge room temperature steel tub that the water cools off to just warm almost immediately. I don't know if the models with internal heaters keep it hot or not. But the machine cleans very well anyway, so this isn't a problem for me.
Some added info- For those who have had the odor/mildew problems in a front loader: In researching front loaders, the odor issues so common a few years ago were often caused by detergent and fabric softener residues that build up in the outer tub. Bleach kills bacteria but does not dissolve these residues. To prevent this, use only about half the recommended amount of HE detergent, or use a HE detergent that doesn't have any additives or residues to accumulate. (The "green" detergents such as Charlie's Soap are the ones that usually don't have any residues.) Also, don't use liquid fabric softener as it leaves lots of residue in clothes and the washer. We've had absolutely no problem in this machine.
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